1. Do you offer free shipping?
Yes! We offer FREE standard shipping on all orders, with no minimum purchase required.
2. How long does shipping take?
Delivery time depends on your location:
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UK: 5–12 business days
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Europe: 7–15 business days
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USA & Canada: 7–20 business days
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Other countries: 10–25 business days
Tracking information will be emailed once your order ships.
3. What payment methods do you accept?
We accept:
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PayPal
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Credit Cards
All payments are securely processed.
4. What is your return policy?
We offer a 90-day return window from the date you receive your order.
Items must be unused, unwashed, and in original condition.
To start a return, contact us at contact@Marjorieleffle.shop.
5. How long do refunds take?
Refunds are processed within 7 business days after we receive and inspect your returned item.
Refunds are issued to your original payment method.
6. Can I cancel my order?
Orders can be cancelled only before they are shipped.
If your order has already been dispatched, you must wait until you receive it and then request a return.
7. What if I received a damaged or wrong item?
If your item arrives damaged or incorrect, contact us within 7 days of delivery.
Please include photos of the product and package so we can resolve the issue quickly.
8. Do you ship internationally?
Yes! We ship worldwide.
Shipping is free, regardless of where you are.
9. Will I have to pay customs fees?
Some international orders may be subject to customs or import taxes.
These fees are the customer’s responsibility.
10. How can I contact customer support?
You can reach us anytime through:
📧 contact@Marjorieleffle.shop
📞 +44 753 354 7543