Refund Policy – Delcraft

We want you to be completely satisfied with your purchase. If you are not happy, we're here to help.

Returns You have 30 days from the date of delivery to request a return. Items must be unused, unassembled, and in their original packaging.

How to Request a Return Contact us through our Contact Page with your order number and reason for return. Our team will guide you through the process.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Refundable Items

• Items that have been assembled or installed
• Items damaged due to misuse or neglect
• Items returned after 30 days

Exchanges We only replace items if they are defective or damaged upon arrival. Contact us within 7 days of delivery.